Building Urban Resilience: A Dynamic Process Composition Approach

Date
2022-01-04
Authors
Penadés, M. Carmen
Sánchez-Díaz, Juan
Carsí, José Á.
Núñez, Ana G.
Canós, José
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Abstract
Urban resilience (also referred to as city resilience) has become a strategic goal of city administrators. Given the diversity of threats and city contexts, managing urban resilience is a complex task that has been conceptualized as a process by the so-called urban resilience frameworks proposed during the last decade. But conceptualization is not enough: an urban resilience building process may last for months, even years, and needs to coordinate many different actors using different tools. Therefore, some type of tool support is required for process control. In this paper, we introduce a proposal for the operationalization of urban resilience processes based on the notion of process family. The notion of family allows to deal with the natural diversity of urban resilience, and its transformation into a process specification allows the enactment, monitoring and measuring of the process. We have applied our approach to the well-known Smart Mature Resilience framework.
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Keywords
Digital Government and Business Process Management (BPM), digital transformation, flexible process, process family, urban resilience
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