Please use this identifier to cite or link to this item:

A Usability Study of a Community College's Testing Center Website

Video Preview


Not all videos support streaming previews. You will not be able to jump to portions of the video that have not been downloaded (progress shown as a yellow bar).

In cases where streaming is not supported, the full video will be loaded before playing. If your computer is capable of playing the video files, it may be advisable to download using the link below instead of trying to view it in your browser.

File Description Size Format  
LTEC 690 Jessica Final Master Paper.pdf Master Paper 2.17 MB Adobe PDF View/Open
LTEC 690 Jessica TCC Presentation Slides.pdf TCC Presenation Slides 4.39 MB Adobe PDF View/Open
LTEC 690 Jessica TCC Presentation.pdf.mp4 TCC Presentation 472.07 MB MPEG-4 View/Open
LTEC 690 Jessica Video Walkthrough.mp4 Video Walk thru 54.83 MB MPEG-4 View/Open

Item Summary

Title:A Usability Study of a Community College's Testing Center Website
Authors:Lum, Jessica
Contributors:Hoffman, Daniel (instructor)
Keywords:Usability Study
Testing Center
Community College
User Interface
User Centered Design
show 1 moreUser Experience
show less
Date Issued:10 May 2021
Abstract:The purpose of this project was to design and evaluate a website for a testing center at students at a community college in Hawaiʻi. To design the website, the researcher applied principles of user-centered design to ensure the target audience—community college students—would be able to find information about the testing center quickly and easily. Using Gestalt principles, the website was designed to work to help students by being functional and user-friendly. To evaluate the website, a usability study was conducted with 18 (n = 18) college-aged adults. During the study, the participants completed three usability tasks designed to measure the website’s usability. Specifically, the study evaluated if the participants found the site to be navigable, satisfying, and interesting. The usability study evaluates the participants’ navigation, satisfaction, and interest. Data were collected through questionnaires and think aloud sessions. The results suggests that the new website was easy to navigate, satisfied with the content, and interested in using the website.
Pages/Duration:32 pages
Rights:Attribution-NonCommercial-NoDerivs 3.0 United States
Appears in Collections: LTEC 690, Spring 2021

Please email if you need this content in ADA-compliant format.

This item is licensed under a Creative Commons License Creative Commons