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ItemPerformance Measurement in Scaled Agile Organizations( 2021-01-05)Performance metrics are a key tool for organizations to direct and motivate their members toward desired outcomes. Despite their central role also in Agile development, little is known about how Agile organizations set performance objectives and metrics in practice and balance between business and software engineering goals. In particular, there is a knowledge gap regarding performance measurement and its challenges in scaled Agile organizations. This paper applies an exploratory case study method to examine performance objectives and metrics in two business units of a scaled Agile organization and suggests a framework for selecting and structuring performance objectives within them. We offer five performance measurement dimensions that can be applied to provide guidance for scaled Agile organizations in selecting and prioritizing performance objectives.
ItemFit to Context Matters – Selecting and Using Information Systems Development Methods to Develop Business in Digitalization Contexts( 2021-01-05)We ponder the relations of software, information systems (IS) and business development methods in the development of digital businesses and in the digitalization of extant businesses. We present our published IS development method (ISDM) framework and its development. The framework is used as the background to reason the relations between the three development layers of digitalization: software, IS and business. We then propose six highly potential areas of future research. In addition, we answer to two research questions also paving the way to future research: is the matching of IS and business development a reasonable proposition, and is the finding of extant literature true, according to which ISDMs are used limitedly in IS development work. We organized two workshops with 21 (14+7) participants to answer these questions. We detected yes and mixed answers. We contribute to research with the empirical findings and the proposed research areas.