Culture, Identity, and Inclusion

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    The Frequency of Using Websites and Social Media by Various Age Groups to Form Opinions about Scientific Topics: Findings from the European Context
    ( 2021-01-05) Warwas, Izabela ; Dzimińska, Małgorzata ; Krzewinska, Aneta
    This article presents the frequency of using websites and social media by three age groups (18-34, 35-54, 55+) from Italy, Poland, Portugal, Slovakia, and Spain to form opinions about scientific topics. The findings come from studies performed within a European project entitled CONCISE, which is researching the role of communication in creating EU citizens’ perceptions about science. The results show that young, heavy users take the lead in using all digital sources, except for general websites, where the middle-aged show dominance. Facebook is the most-used social media platform among all age groups. The group of social media non-users among older adults is almost seven times larger than that of the young. The study offers insights for scientists and policymakers on which digital media to target to effectively reach the various age groups with reliable and trustworthy scientific information thus combating misinformation and pseudoscience.
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    Thanks for Your Help! – The Value of Q&A Websites for Refugee Integration
    ( 2021-01-05) Schäfer-Siebert, Katharina ; Verhalen, Nils
    The huge number of people fleeing their home countries poses a challenge to refugees and host societies. Q&A websites are highly promising in supporting refugee integration, one long-term solution to displacement. In our study, we aim to identify how refugee Q&A websites are used and, as a result, what value they provide to their users with respect to refugee integration. Based on data of the successful Q&A website ‘Wefugees’, we apply a mixed-methods approach consisting of descriptive statistics, social network analysis, and content analysis. Our results indicate that Q&A websites serve for the provision of information on a broad range of integrational topics and, surprisingly, constitute a one-way support service instead of leading to community building. We are the first to examine Q&A websites in this context and expand literature studying the role of digital services for refugee integration. Our results further provide design implications for refugee Q&A websites.
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    Technology as a Source of Power: Exploring How ICT Use Contributes to the Social Inclusion of Refugees in Germany
    ( 2021-01-05) Abujarour, Safa'A ; Köster, Antonia ; Krasnova, Hanna ; Wiesche, Manuel
    Since the beginning of the recent global refugee crisis, researchers have been tackling many of its associated aspects, investigating how we can help to alleviate this crisis, in particular, using ICTs capabilities. In our research, we investigated the use of ICT solutions by refugees to foster the social inclusion process in the host community. To tackle this topic, we conducted thirteen interviews with Syrian refugees in Germany. Our findings reveal different ICT usages by refugees and how these contribute to feeling empowered. Moreover, we show the sources of empowerment for refugees that are gained by ICT use. Finally, we identified the two types of social inclusion benefits that were derived from empowerment sources. Our results provide practical implications to different stakeholders and decision-makers on how ICT usage can empower refugees, which can foster the social inclusion of refugees, and what should be considered to support them in their integration effort.
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    Identity in the Digital Age: A Review of Information Technology Identity (ITID) Research in Information Systems
    ( 2021-01-05) Mosafer, Hossein ; Sarabadani, Jalal
    We live in a world of digital ubiquity, where use of information technologies (IT) has permeated every single aspect of our daily life. Carter and Grover (2015) introduced IT identity (ITID) as a measurable construct into IS literature to explain this intertwinement. Since then, it has provided a theoretical foundation for behavioral research in various contexts in IS and other disciplines as well. To reach a better understanding of this emerging phenomenon of interest and the current state of knowledge, this paper aims to review and analyze the increasing literature on ITID concerning its antecedents and consequences in its nomological network. As the first literature review on ITID construct in IS research, this paper contributes to the overall understanding of ITID in order to demonstrate the importance of ITID in a wide range of behavioral IS topics.
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    Examining the Social Media Antecedents of Racial Justice: Evidence from Twitter
    ( 2021-01-05) Tacheva, Zhasmina ; Krsova, Leni ; Ivanov, Anton
    Despite an increasing body of research focusing on the use of social media posts for inferring various social phenomena such as influenza spread, political preferences, or information diffusion, less attention has been given to the influence such posts have on user attitudes. Rooted at the nexus of social capital, sociolinguistics, and the theory of critical consciousness, this study aims to explore the social media factors playing a role in racial justice attitude development. Using a matched sample of 5,365 Twitter users, we demonstrate the impact of user posts’ topical diversity and bridging and bonding capital on the likelihood of engaging in antiracist discourse online in the aftermath of George Floyd’s murder.
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    Doing Visual Activism. A Practice-based Approach to the Study of Visual Social Media Use by Kia’i Mauna Kea
    ( 2021-01-05) Karabelnik, Moshe
    This article applies a practice-based approach to the study of social movements using visual social media. The article explores the visual practices of the social activist group Kia’i (protectors) [of] Mauna Kea, a sacred summit on the island of Hawai’i and the proposed location of the world’s largest telescope: The Thirty Meter Telescope (TMT). Following Nick Couldry [1], this article poses the question: What do Kia’i do with visual social media? To answer this question, the use of Instagram by Kia’i was examined using the methodology of Visual Cross Platform Analysis [2]. This research expands on VCPA methodology, implementing a practice-based approach to uncover how practices of visual social media anchor [1] and overlap the practices of social movements [3]. This article brings to light some of the complex practices used by social activists to regain control over symbolic capital [4] from state and media institutions
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    Content and Social Network Analyses of Depression-related Tweets of African American College Students
    ( 2021-01-05) Mccall, Terika ; Kim, Heejun ; Lee, Eun ; Lakdawala, Adnan ; Bolton Iii, Clinton S.
    The prevalence of depression is higher among African American college students compared to their White counterparts. They are also more likely to disclose feelings of depression on Twitter. The aim of this exploratory study was to answer the following questions: What are the most common themes of depression-related tweets among African American college students? Are there differences in the social network characteristics of college students that have posted a depression-related tweet or retweet and those who have not? Content and social network analyses were conducted. The study results showed the most common themes focused on feelings of depression, casual mentions, and supportive messages. In addition, we observed that the social networks of users posting depression-related tweets have more mutual connections with their friends than the users who did not post a depression-related tweet. These findings may help to inform the design of social media interventions for African American college students.
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    Introduction to the Minitrack on Culture, Identity, and Inclusion
    ( 2021-01-05) Cogburn, Derrick ; Levinson, Nanette ; Trevisan, Filippo