Managing Digital Transformation with Sociotechnical Micro-Foundations: A Dynamic Capabilities Approach

Date
2021-01-05
Authors
Iden, Jon
Bygstad, Bendik
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Abstract
The dynamic capabilities approach has contributed to our understanding of digital transformation and has been complemented with the concept of micro-foundations. However, the potential contribution of micro-foundations has not fully been realized in IS research to explain the dynamics of digital transformation. Thus, we introduce sociotechnical micro-foundations, which we posit in an empirically grounded theoretical framework through an in-depth case study of the digital transformation of a Nordic hotel chain. The proposed framework advances the literature on dynamic capability and digital transformation by extending our understanding of how competencies and digital resources are interrelated in digital transformations.
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Social-Technical Issues in Organizational Information Technologies, socio-technical micro foundations, digtal transformasjon, dynamic capabilities, theory, digital business strategy
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