Please use this identifier to cite or link to this item: http://hdl.handle.net/10125/71392

Stakeholder and Value Orientation in Digital Social Innovation: Designing a Digital Donation Concept to Support Homeless Neighbors

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Title:Stakeholder and Value Orientation in Digital Social Innovation: Designing a Digital Donation Concept to Support Homeless Neighbors
Authors:Gebken, Larissa
Drews, Paul
Schirmer, Ingrid
Keywords:Social Impact and Information Systems
digital donation
digital social innovation
homeless aid support
responsible research and innovation
show 1 morevalue sensitive design
show less
Date Issued:05 Jan 2021
Abstract:During the first wave of COVID-19 lockdowns, the infrastructure for supporting homeless neighbors disintegrated in many countries. As one important area of support, it became difficult to provide small donations to homeless neighbors. In an action design research-based project, as part of a national hackathon initiative and accelerator program, we contributed to the development of a digital donation concept. We frame this process as a digital social innovation for vulnerable people and highlight the need to consider stakeholder and value orientation during the design, implementation, and evaluation stages. Our findings include a reflection of the project course, a description of the developed concept, an analysis of how values shaped the design, and a formalization of learnings.
Pages/Duration:10 pages
URI:http://hdl.handle.net/10125/71392
ISBN:978-0-9981331-4-0
DOI:10.24251/HICSS.2021.772
Rights:Attribution-NonCommercial-NoDerivatives 4.0 International
https://creativecommons.org/licenses/by-nc-nd/4.0/
Appears in Collections: Social Impact and Information Systems


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