Organizational Robustness and Information Systems

Date
2021-01-05
Authors
Desouza, Kevin
Xie, Yancong
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Abstract
The concept of robustness is critically analyzed. Although robustness has been widely adopted across scientific disciplines, no comprehensive and systematic conceptualization on robustness exists. This paper develops a framework to conceptualize organizational robustness. The framework outlines mechanisms of organizational robustness in three layers – strategical mechanisms, functional mechanisms, and infrastructure mechanisms. The complex role of information systems for organizational robustness is also discussed.
Description
Keywords
Knowing What We Know: Where to Now?, fragility, organization design, resilience, robustness
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