Please use this identifier to cite or link to this item: http://hdl.handle.net/10125/71343

Roadblocks to Implementing Modern Digital Infrastructure: Exploratory Study of API Deployment in Large Organizations

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Title:Roadblocks to Implementing Modern Digital Infrastructure: Exploratory Study of API Deployment in Large Organizations
Authors:Melville, Nigel
Kohli, Rajiv
Keywords:Integration to Digital Platforms and Infrastructures
api
digital infrastructure
implementation
Date Issued:05 Jan 2021
Abstract:Application programming interfaces (APIs) are an important component of digital infrastructure. Extensively employed in diverse industries, APIs are a boundary resource that enables new business models, enhances efficiency, and generates new sources of revenue. As little is known about how organizations deploy APIs, we conducted an exploratory examination of organizational deployment challenges of this important component of digital infrastructure. Analysis of semi-structured interview data collected within two large organizations reveals managerial challenges involving data, incentives, shared knowledge, and supplier management. Overall, our study contributes to knowledge about boundary resources while informing management practice concerning this emergent business imperative in the fourth industrial revolution.
Pages/Duration:10 pages
URI:http://hdl.handle.net/10125/71343
ISBN:978-0-9981331-4-0
DOI:10.24251/HICSS.2021.723
Rights:Attribution-NonCommercial-NoDerivatives 4.0 International
https://creativecommons.org/licenses/by-nc-nd/4.0/
Appears in Collections: Integration to Digital Platforms and Infrastructures


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