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Dealers of Peaches and Lemons: How Can Used Car Dealers Use Trusted Car Data to create value?

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Item Summary Baumann, Joachim Zavolokina, Liudmila Schwabe, Gerhard 2020-12-24T20:07:52Z 2020-12-24T20:07:52Z 2021-01-05
dc.identifier.isbn 978-0-9981331-4-0
dc.description.abstract The used car market is full of mistrust and uncertainties. Providing a vehicle history with trusted car data increases market transparency but also threatens the market position of used car dealers. But does a vehicle history also provide opportunities for them? Based on expert interviews, we propose three design principles addressing current problems. The evaluation results of prototypes – which are based on these principles – indicate that they could improve the current market situation by easing data access, increasing the efficiency of sales related processes, and by expanding the competences of used car dealers. This paper is one of only few papers analyzing the current situation of used car dealers in the light of emerging new technologies. It indicates that used car dealers do not necessarily become disintermediated by the provision of trusted car data but rather have opportunities to reinvent themselves.
dc.format.extent 10 pages
dc.language.iso English
dc.relation.ispartof Proceedings of the 54th Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.subject Advances in Design Science Research
dc.subject design science research
dc.subject information asymmetries
dc.subject trust
dc.subject used car market
dc.subject value proposition
dc.title Dealers of Peaches and Lemons: How Can Used Car Dealers Use Trusted Car Data to create value?
dc.identifier.doi 10.24251/HICSS.2021.658
prism.startingpage 5409
Appears in Collections: Advances in Design Science Research

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