Please use this identifier to cite or link to this item: http://hdl.handle.net/10125/71192

Shifting Micro-Enterprises into the Cloud: Guidelines for Cloud Service Providers

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Title:Shifting Micro-Enterprises into the Cloud: Guidelines for Cloud Service Providers
Authors:Hentschel, Raoul
Bley, Katja
Schön, Hendrik
Keywords:The Diffusion, Impacts, Adoption and Usage of ICTs upon Society and Small Enterprises
cloud adoption
cloud computing
guidelines
micro-enterprises
Date Issued:05 Jan 2021
Abstract:Cloud computing is a driving force in digitalization, and it promises companies benefits such as lower entry costs, greater flexibility/scalability, and cost savings compared to traditional IT solutions. Such benefits can also be valuable for micro-enterprises. However, many of these small businesses do not have access to the necessary know-how and resources to select, implement, and operate cloud technologies. As sources of these technologies, cloud service providers play a crucial role in this context as it is their business strategy that can support and convince micro-enterprises to adopt cloud technologies. As the class of micro-enterprises and the role of cloud service providers has been largely ignored in recent research, we conducted a quantitative study on the cloud computing user behavior of micro-enterprises in Germany. Based on our findings, we derived guidelines and recommendations for cloud service providers concerning the adaptation of their business strategies to adequately address the needs of micro-enterprises.
Pages/Duration:10 pages
URI:http://hdl.handle.net/10125/71192
ISBN:978-0-9981331-4-0
DOI:10.24251/HICSS.2021.575
Rights:Attribution-NonCommercial-NoDerivatives 4.0 International
https://creativecommons.org/licenses/by-nc-nd/4.0/
Appears in Collections: The Diffusion, Impacts, Adoption and Usage of ICTs upon Society and Small Enterprises


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