Please use this identifier to cite or link to this item: http://hdl.handle.net/10125/71128

A Process Perspective on Emerging Value in Tournament-based and Collaborative Crowdsourcing

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Title:A Process Perspective on Emerging Value in Tournament-based and Collaborative Crowdsourcing
Authors:He, Hee Rui
Kotlarsky, Julia
Nevo, Dorit
Keywords:Crowdsourcing and Digital Workforce in the Gig Economy
crowdsourcing
process
value creation
Date Issued:05 Jan 2021
Abstract:Value, in crowdsourcing, is attributed to outcomes such as reducing costs, improving quality through broad participation, generating alternate solutions with increased creativity, and enabling the employment of specialists on an ad-hoc basis. These benefits of crowdsourcing typically reflect the focal firm’s perspective and are perceived at a single point in time, either prior to initiating the project or post-hoc. In this study we take a longitudinal and stakeholder-centered approach to examine the process of value (co-)creation through interactions between firm and crowd. We offer a process perspective on emerging value and distinguish between value for firm and value for crowd. In doing so, we address an observed gap in the literature which lacks an overarching understanding of crowdsourcing value creation process.
Pages/Duration:10 pages
URI:http://hdl.handle.net/10125/71128
ISBN:978-0-9981331-4-0
DOI:10.24251/HICSS.2021.511
Rights:Attribution-NonCommercial-NoDerivatives 4.0 International
https://creativecommons.org/licenses/by-nc-nd/4.0/
Appears in Collections: Crowdsourcing and Digital Workforce in the Gig Economy


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