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DIL - A Conversational Agent for Heart Failure Patients

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Title:DIL - A Conversational Agent for Heart Failure Patients
Authors:Moulik, Sanjoy
Chatterjee, Samir
Keywords:ICT-enabled Self-management of Chronic Diseases and Conditions
ai
behavior change
chatbot
conversational agent
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Date Issued:05 Jan 2021
Abstract:There is an exceptionally high rate of readmissions and rehospitalizations for patients suffering from Heart Failure. Best efforts to address this alarming problem from the Caregiver community have fallen short due to a shortage of trained clinical staff, failure to perform necessary self-management, and money. Using a Design Science Research framework, this work designed and evaluated "DIL” (Sanskrit word for Heart), a Conversational Agent that complements the work of clinicians in achieving the desired behavioral and clinical outcomes. The aim is to provide the hospital with an information system that could bridge the current gap in care that occurs when the patient transitions from the hospital to the home environment. In a pilot study, we show that DIL was able to demonstrate the efficacy and utility as a tool to assist patients with heart failure in improving their self-care.
Pages/Duration:10 pages
URI:http://hdl.handle.net/10125/71046
ISBN:978-0-9981331-4-0
DOI:10.24251/HICSS.2021.430
Rights:Attribution-NonCommercial-NoDerivatives 4.0 International
https://creativecommons.org/licenses/by-nc-nd/4.0/
Appears in Collections: ICT-enabled Self-management of Chronic Diseases and Conditions


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