Please use this identifier to cite or link to this item: http://hdl.handle.net/10125/70897

Chain Action - How Do Countries Add Value Through Digital Government?

File Size Format  
0229.pdf 462.76 kB Adobe PDF View/Open

Item Summary

Title:Chain Action - How Do Countries Add Value Through Digital Government?
Authors:Durkiewicz, Jaromir
Janowski, Tomasz
Keywords:Emerging Topics in Digital Government
digital government
evaluation
impact
uptake
show 1 morevalue chain
show less
Date Issued:05 Jan 2021
Abstract:This study examines how countries develop and benefit from Digital Government (DG). The literature proposes various conceptualizations of the value-adding logic of DG, but the benchmarking practice is not responding to such proposals. For instance, the United Nations’ E-Government Survey combines the readiness and uptake indicators and fails to cover any impact indicators; thus, its diagnostic value is limited. To overcome this limitation, we introduce a new assessment scheme based on the DG value chain concept and pursue the question: how do the world countries add value in this chain? Reassembling the UN’s e-Government Survey indicators and the World Bank’s Worldwide Governance Indicators, we examine how the 191 UN Member States converted their readiness into uptake and uptake into impact over the 2014-2018 period. The results rank the countries concerning their performance along the DG value chain, identify hotspots, and calculate the value
Pages/Duration:10 pages
URI:http://hdl.handle.net/10125/70897
ISBN:978-0-9981331-4-0
DOI:10.24251/HICSS.2021.284
Rights:Attribution-NonCommercial-NoDerivatives 4.0 International
https://creativecommons.org/licenses/by-nc-nd/4.0/
Appears in Collections: Emerging Topics in Digital Government


Please email libraryada-l@lists.hawaii.edu if you need this content in ADA-compliant format.

This item is licensed under a Creative Commons License Creative Commons