Please use this identifier to cite or link to this item: http://hdl.handle.net/10125/70779

Rankings or Absolute Feedback? Investigating Two Feedback Alternatives for Negotiation Agreements in a Gamified Electronic Negotiation Training

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Title:Rankings or Absolute Feedback? Investigating Two Feedback Alternatives for Negotiation Agreements in a Gamified Electronic Negotiation Training
Authors:Schmid, Andreas
Keywords:Gamification
absolute feedback
experiential learning
leaderboard
ranking
show 1 morerelative feedback
show less
Date Issued:05 Jan 2021
Abstract:The use of game elements in non-game contexts has gained popularity in the education domain to increase students’ motivation and engagement. Additionally, these elements provide feedback on students’ performance. Rankings are often applied to display performance feedback relative to others despite their potential negative effects, for example due to increased pressure. In this experimental study, we compare two types of gamified electronic negotiation training, each including the game elements levels, badges, and experience points. As the reflection on the negotiation performance is a central activity for negotiation training, we test two feedback alternatives for the negotiation agreements. One group received relative feedback through rankings, and the other group received a non-game and absolute feedback called Pareto graph. Our findings show similar intrinsic motivation and negotiation outcomes, but higher engagement for participants using the Pareto graph. Practitioners and researchers are encouraged to consider non-game feedback elements in their gamification design.
Pages/Duration:10 pages
URI:http://hdl.handle.net/10125/70779
ISBN:978-0-9981331-4-0
DOI:10.24251/HICSS.2021.167
Rights:Attribution-NonCommercial-NoDerivatives 4.0 International
https://creativecommons.org/licenses/by-nc-nd/4.0/
Appears in Collections: Gamification


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