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How does Doctors’ Information Sharing Behavior Influence Reputation in Online Health Consultation Platform?

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Title:How does Doctors’ Information Sharing Behavior Influence Reputation in Online Health Consultation Platform?
Authors:Liu, Libo
Zhang, Xiaofei
Zhang, Chujun
Hua, Zhimin
Keywords:Social Media and e-Business Transformation
doctor reputation
information sharing
online seniority
professional seniority
Date Issued:05 Jan 2021
Abstract:The online health consultation platforms provide a unique context for doctors to share health information privately and publicly. However, how doctors’ reputation is shaped in the context of online information sharing has been largely neglected in the current literature. This study explores the relationship between information sharing and reputation by distinguishing private and public information sharing behaviours and investigating the contingent roles of doctors’ professional and online seniority. Data from a leading online consultation platform in China was obtained to test the research model and associated hypotheses. The results reveal that both private and public sharing can contribute to doctors’ online reputation and the effects of the two information sharing behaviours are different about doctors within different professional and online seniority. This study contributes to the literature on health information sharing and online reputation development.
Pages/Duration:10 pages
URI:http://hdl.handle.net/10125/70701
ISBN:978-0-9981331-4-0
DOI:10.24251/HICSS.2021.090
Rights:Attribution-NonCommercial-NoDerivatives 4.0 International
https://creativecommons.org/licenses/by-nc-nd/4.0/
Appears in Collections: Social Media and e-Business Transformation


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