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A Study of Burnout in Special Treatment Facility Direct Service Providers

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Item Summary

Title:A Study of Burnout in Special Treatment Facility Direct Service Providers
Authors:Ganes, Dane Z.Y.
Contributors:Chandler, David (advisor)
Sociology (department)
Date Issued:Dec 2002
Publisher:University of Hawaii at Manoa
Abstract:Role conflict, role ambiguity, and demographic variables were evaluated for their relationship to the subscales of the Maslach Burnout Inventory - Human Services Survey (MBI) in youth counselors and other direct-service providers of a special treatment facility. The findings in this study indicated that role ambiguity was a predictor in all subscales of the MBI. Furthermore, depersonalization may in fact be a coping strategy utilized by direct-service providers to deal with the stressors of working in a high-stress environment. Finally, age and length of employment in the field were also predictors of role conflict.
Description:vi, 41 leaves
Rights:All UHM dissertations and theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission from the copyright owner.
Appears in Collections: M.A. - Sociology

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