Please use this identifier to cite or link to this item: http://hdl.handle.net/10125/69624

Conflicts in cyberspace: From communication breakdown to intercultural dialogue in online collaborations

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Title:Conflicts in cyberspace: From communication breakdown to intercultural dialogue in online collaborations
Authors:Schneider, Jeffrey
Von der Emde, Silke
Date Issued:01 Jan 2005
Publisher:Heinle Cengage Learning
Citation:Schneider, J., Von der Emde, S. (2005). Conflicts in cyberspace: From communication breakdown to intercultural dialogue in online collaborations. The American Association of University Supervisors, Coordinators and Directors of Foreign Languages Programs (AAUSC), 178-206. http://hdl.handle.net/102015/69624
Abstract:This chapter addresses problems of misunderstanding and conflict that arise in online collaborations between native speakers and language learners. Rather than devising strategies for avoiding conflict, it establishes a dialogic paradigm for making conflict and tension a valuable component of intercultural learning.To demonstrate the practical effects of this theoretical shift to a dialogic model and away from strategies embodied in the communicative competence model, we present a qualitative analysis of online discussion transcripts, face-to-face class discussions, and student postings gathered during a MOO collaboration in fall 2003 between fifth-semester students studying German at Vassar College in New York state and advanced students studying
applied linguistics and English at the University of Mùˆnster in Germany.As
our data suggest, online exchanges are most successful when they include a coherent, intercultural content focus with the potential to raise issues of cultural difference, meaningful project work, and regular opportunities for
reflection on the exchange and meta-reflection on intercultural learning.
URI:http://hdl.handle.net/10125/69624
Volume:2005
Appears in Collections: 2005 INTERNET-MEDIATED INTERCULTURAL FOREIGN LANGUAGE EDUCATION


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