Please use this identifier to cite or link to this item: http://hdl.handle.net/10125/69040

Care Coordinator (CC) Training In The ‘Teach Back Method’ To Reduce Diabetic Retinopathy Risk In Type 2 Diabetic Patients

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Title:Care Coordinator (CC) Training In The ‘Teach Back Method’ To Reduce Diabetic Retinopathy Risk In Type 2 Diabetic Patients
Authors:Council, Chadwick Andre
Contributors:Yahiro, Merle K. (advisor)
Nursing (department)
Keywords:Nursing
Medicine
care coordinator
diabetes type 2
Fundoscopic
show 3 moreNo show rate
Retinopathy
teach back
show less
Date Issued:2020
Publisher:University of Hawai'i at Manoa
Abstract:The purpose of this evidence-based project was to train the Kalihi-Palama Health Center (KPHC) Care Coordinators (CCs) to use the AHRQ ‘teach back method’ to provide patient education on diabetes eye complications to help reduce the funduscopic no-show rate among patients diagnosed with Type 2 Diabetes. Project objectives included: (a) by mid to end August 2019, develop a CC protocol to implement the AHRQ ‘teach back method’ for patient education on diabetes eye complications with use of an interactive eye chart; (b) by the end of August 2019, train KPHC CCs on how to implement the CC protocol on AHRQ ‘teach back method’ for patient education on diabetes eye complications; (c) by September 2019, collect baseline information on funduscopic exam ‘no show rate’ at KPHC; (d) from September to October 2019, implement CC protocol using AHRQ ‘teach back method’ for all Type 2 Diabetic patients who have a clinic visit at KPHC; and (e) by the end of October 2019, conduct a trend analysis of the funduscopic no-show rates at KPHC, comparing baseline information to end of implementation information. The fundoscopic ‘no show rate’ at the start of the project was 53.8%. Throughout the year the fundoscopic ‘no show rate’ began to trend downward with a final fundoscopic ‘no show rate’ of 25.0% and an overall reduction of 28.8% at the end of project implementation. The findings revealed that training the CCs to use the teach-back method helped reduce the fundoscopic no-show rate among Federally Qualified Healthcare (FQHC) patients diagnosed with Type 2 Diabetes and improved CCs conviction and confidence in using the ‘teach-back method.’
Pages/Duration:58 pages
URI:http://hdl.handle.net/10125/69040
Rights:All UHM dissertations and theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission from the copyright owner.
Appears in Collections: D.N.P. - Nursing Practice


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