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IT Governance: Oil or Sand in the Wheels of Innovation?

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Title:IT Governance: Oil or Sand in the Wheels of Innovation?
Authors:Arikan, Maral
Borgman, Hans
Keywords:IT Governance and its Mechanisms
innovation
it governance
Date Issued:07 Jan 2020
Abstract:The purpose of this study is to understand how IT Governance (ITG) can foster or hinder the development and roll-out of radical or disruptive IT-enabled innovations. Propositions derived from the extant literature guide the analysis of seven embedded case studies of different innovation initiatives within a single large Dutch multinational bank with various contingency factors affecting ITG across the cases. Our findings confirm and extend earlier studies that emphasize the importance of proper business-IT communication and identify challenges caused by long gatekeeping processes and by the use of novel technologies in a traditional IT landscape. Radical or disruptive innovations also add new challenges, as they often cross business lines and therefore may be exposed to a heterogeneous set of ITG mechanisms. Our study further demonstrates that these innovations demand a different approach on an IT-functional level and a reconsideration of the risk capability structure to optimize efficiency.
Pages/Duration:10 pages
URI:http://hdl.handle.net/10125/64433
ISBN:978-0-9981331-3-3
DOI:10.24251/HICSS.2020.691
Rights:Attribution-NonCommercial-NoDerivatives 4.0 International
https://creativecommons.org/licenses/by-nc-nd/4.0/
Appears in Collections: IT Governance and its Mechanisms


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