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Platform Evolution: A Study of TripAdvisor
Item Summary
Title: | Platform Evolution: A Study of TripAdvisor |
Authors: | Alaimo, Cristina Kallinikos, Jannis Valderrama-Venegas, Erika |
Keywords: | Digital Innovation data data services digital platforms evolution show 2 moreplatform ecosystems social media platforms show less |
Date Issued: | 07 Jan 2020 |
Abstract: | The recent commercial expansion of social media platforms challenges their origin as places of networking and community building and raises important questions as regards their status as institutional entities. After briefly reviewing the literature on platforms and ecosystems, we conduct a longitudinal case study of TripAdvisor. Our findings show the critical role networking and social data have historically played in positioning TripAdvisor as a hub in a vast digital travel ecosystem. At the same time, our analysis unravels the growing diversification of data types linked to the roles performed by different types of actors (e.g. end users, advertisers, business owners, online travel agencies). The shifting nature of these roles and the data types they produce largely account for the patterns of platform evolution and its market position. |
Pages/Duration: | 10 pages |
URI: | http://hdl.handle.net/10125/64414 |
ISBN: | 978-0-9981331-3-3 |
DOI: | 10.24251/HICSS.2020.672 |
Rights: | Attribution-NonCommercial-NoDerivatives 4.0 International https://creativecommons.org/licenses/by-nc-nd/4.0/ |
Appears in Collections: |
Digital Innovation |
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