Please use this identifier to cite or link to this item: http://hdl.handle.net/10125/64402

Visualizing Social Documents as Traces of Collaborative Activity in Enterprise Collaboration Platforms

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Title:Visualizing Social Documents as Traces of Collaborative Activity in Enterprise Collaboration Platforms
Authors:Mosen, Julian
Williams, Susan
Schubert, Petra
Keywords:Business Intelligence, Business Analytics and Big Data: Innovation, Deployment, and Management
digital traces
enterprise collaboration platforms
social document ontology
social documents
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Date Issued:07 Jan 2020
Abstract:Enterprise collaboration platforms are large-scale information infrastructures that provide a wide range of tools and functionality to support collaborative work in organizations. These collaborative activities leave digital traces in the form of social documents, which can be analyzed to understand how employees work together to coordinate their joint work. In this paper, we present the findings of a research project to visualize the structure of social documents to prepare them for analysis as traces of collaborative activity. Using the representation of social documents defined in the Social Document Ontology (SocDOnt), we draw on concepts from graph theory to develop a method for the graphical visualization of social documents. Applying this method to analyze the social documents in an operational enterprise collaboration platform, we identify and display different types of social document and define their characteristic structure. Our findings provide the necessary foundation for conducting computational ethnographies of collaborative work.
Pages/Duration:10 pages
URI:http://hdl.handle.net/10125/64402
ISBN:978-0-9981331-3-3
DOI:10.24251/HICSS.2020.660
Rights:Attribution-NonCommercial-NoDerivatives 4.0 International
https://creativecommons.org/licenses/by-nc-nd/4.0/
Appears in Collections: Business Intelligence, Business Analytics and Big Data: Innovation, Deployment, and Management


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