Please use this identifier to cite or link to this item: http://hdl.handle.net/10125/64355

Developing Intellectual Capital in Professional Service Firms Using High Performance Work Practices as Toolkit

File Size Format  
0493.pdf 554.13 kB Adobe PDF View/Open

Item Summary

Title:Developing Intellectual Capital in Professional Service Firms Using High Performance Work Practices as Toolkit
Authors:Rehman, Junaid
Hawryszkiewycz, Igor
Sohaib, Osama
Soomro, Altaf
Keywords:Value, Success and Performance Measurements of Knowledge, Innovation and Entrepreneurial Systems
high performance work practices
intellectual capital
professional service firms
strategic knowledge management
Date Issued:07 Jan 2020
Abstract:The role of Professional Service Firms (PSFs) has always been crucial in the development of knowledge economies. The effectiveness of these firms is highly attributed to the knowledge capabilities and skills embedded in its human resources and how effectively these resources are utilized in the optimal benefit of the firm. Owing to the ever-increasing growth of the services sector globally, it’s critical for the PSFs to gain in-depth awareness on the application of High-Performance-Work-Practices (HPWPs) so as to continually maintain quality of their services to the clients. However, the mechanism for systematically managing and implementing these practices in intellectual capital context is still not fully developed. This research, therefore, theoretically investigates and suggests a linkage mechanism on how Strategic HR practices (HPWPs) via (Ability, Motivation and Opportunity)-enhancing bundles stimulate intellectual capital development in professional service firms. By presenting a conceptual framework, this study offers practically meaningful insights to the managers in the service firms on how to implement these practices for effectively meeting client needs and sustaining a competitive advantage.
Pages/Duration:10 pages
URI:http://hdl.handle.net/10125/64355
ISBN:978-0-9981331-3-3
DOI:10.24251/HICSS.2020.613
Rights:Attribution-NonCommercial-NoDerivatives 4.0 International
https://creativecommons.org/licenses/by-nc-nd/4.0/
Appears in Collections: Value, Success and Performance Measurements of Knowledge, Innovation and Entrepreneurial Systems


Please email libraryada-l@lists.hawaii.edu if you need this content in ADA-compliant format.

This item is licensed under a Creative Commons License Creative Commons