Please use this identifier to cite or link to this item: http://hdl.handle.net/10125/64256

The Polite Pop-Up: An Experimental Study of Pop-Up Design Characteristics and User Experience

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dc.contributor.author Willermark, Sara
dc.contributor.author Sigríður Íslind, Anna
dc.date.accessioned 2020-01-04T08:02:14Z
dc.date.available 2020-01-04T08:02:14Z
dc.date.issued 2020-01-07
dc.identifier.isbn 978-0-9981331-3-3
dc.identifier.uri http://hdl.handle.net/10125/64256
dc.description.abstract Pop-up boxes have been widely used to catch users’ attention and highlight specific information. Yet, according to previous research, there is a high degree of perceived irritation and dissatisfaction related to pop-ups. In this study, we explore the user experience of what is referred to as “polite pop-up,” i.e., a modal pop-up, created based on click events. The intention was to eliminate negative perceptions that pop-ups usually generate. The research method involves a constructed user test of a prototype of a website where polite pop-ups were placed in the interface. Thirteen users participated, where most of the users noticed the polite pop-up and voluntarily chose to access the information within the pop-up. The contribution includes increased insight into the relation between polite pop-up and user satisfaction, as well as design implications for user-centered design.   
dc.format.extent 8 pages
dc.language.iso eng
dc.relation.ispartof Proceedings of the 53rd Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.uri https://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subject Human-Computer Interaction in the Digital Economy
dc.title The Polite Pop-Up: An Experimental Study of Pop-Up Design Characteristics and User Experience
dc.type Conference Paper
dc.type.dcmi Text
dc.identifier.doi 10.24251/HICSS.2020.514
Appears in Collections: Human-Computer Interaction in the Digital Economy


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