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http://hdl.handle.net/10125/64256
The Polite Pop-Up: An Experimental Study of Pop-Up Design Characteristics and User Experience
Item Summary
Title: | The Polite Pop-Up: An Experimental Study of Pop-Up Design Characteristics and User Experience |
Authors: | Willermark, Sara Sigríður Íslind, Anna |
Keywords: | Human-Computer Interaction in the Digital Economy |
Date Issued: | 07 Jan 2020 |
Abstract: | Pop-up boxes have been widely used to catch users’ attention and highlight specific information. Yet, according to previous research, there is a high degree of perceived irritation and dissatisfaction related to pop-ups. In this study, we explore the user experience of what is referred to as “polite pop-up,” i.e., a modal pop-up, created based on click events. The intention was to eliminate negative perceptions that pop-ups usually generate. The research method involves a constructed user test of a prototype of a website where polite pop-ups were placed in the interface. Thirteen users participated, where most of the users noticed the polite pop-up and voluntarily chose to access the information within the pop-up. The contribution includes increased insight into the relation between polite pop-up and user satisfaction, as well as design implications for user-centered design. |
Pages/Duration: | 8 pages |
URI: | http://hdl.handle.net/10125/64256 |
ISBN: | 978-0-9981331-3-3 |
DOI: | 10.24251/HICSS.2020.514 |
Rights: | Attribution-NonCommercial-NoDerivatives 4.0 International https://creativecommons.org/licenses/by-nc-nd/4.0/ |
Appears in Collections: |
Human-Computer Interaction in the Digital Economy |
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