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Towards a Metamodel Supporting E-government Collaborative Business Processes Management within a Service-based Interoperability Platform

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Title:Towards a Metamodel Supporting E-government Collaborative Business Processes Management within a Service-based Interoperability Platform
Authors:Delgado, Andrea
Calegari, Daniel
González, Laura
Montarnal, Aurélie
Bénaben, Frédérick
Keywords:Digital Government and Business Process Management (BPM)
collaborative business processes
e-government
interoperability
Date Issued:07 Jan 2020
Abstract:Interoperability between different organizations is a complex task, where a key element is to be able to define without ambiguity the concepts that are involved in each domain and their relations. A key aspect for enabling e-government is the technological support for complex interaction scenarios, defining collaborative Business Processes (BPs) that are the basis for these interactions. E-government collaborative BPs involve several and heterogeneous participants: organizations, partners, and users, with different capabilities, needs, and available technical support. The goal of this paper is to present ongoing research on e-government cross-organizational collaborative BPs support in a service-based interoperability platform. This proposal is focused on the formalization and exploitation of e-government knowledge and information (i.e., metamodels and ontologies) to improve the definition, automated generation, control, monitoring and improvement of e-government collaborative BPs.
Pages/Duration:10 pages
URI:http://hdl.handle.net/10125/63987
ISBN:978-0-9981331-3-3
DOI:10.24251/HICSS.2020.246
Rights:Attribution-NonCommercial-NoDerivatives 4.0 International
https://creativecommons.org/licenses/by-nc-nd/4.0/
Appears in Collections: Digital Government and Business Process Management (BPM)


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