Please use this identifier to cite or link to this item: http://hdl.handle.net/10125/63839

User Roles on Peer-to-Peer Sharing Platforms: A Critical Review of the Literature and Recommended Remedies

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Title:User Roles on Peer-to-Peer Sharing Platforms: A Critical Review of the Literature and Recommended Remedies
Authors:Hermes, Sebastian
Maier, Manuel
Hein, Andreas
Böhm, Markus
Krcmar, Helmut
Keywords:The Sharing Economy
digital platforms
literature review
sharing economy
user roles
Date Issued:07 Jan 2020
Abstract:The success of sharing platforms such as Airbnb and Uber sparked interests in research, practice, and legislation in equal measures. However, studies about user roles on sharing platforms are very heterogeneous and have yet not dived into the theoretical complexity of these roles. In order to prevent incomparability of results and scattered theory building, this study reviews existing literature and identifies flaws in terminology and conceptualization of user roles and in applied measurement approaches. We discuss why these flaws matter and how they can be resolved. Finally, we propose a research agenda and emphasize to study the role of the prosumer, why different user roles lead to differences in constructs, and how the transition of user roles takes place.
Pages/Duration:10 pages
URI:http://hdl.handle.net/10125/63839
ISBN:978-0-9981331-3-3
DOI:10.24251/HICSS.2020.100
Rights:Attribution-NonCommercial-NoDerivatives 4.0 International
https://creativecommons.org/licenses/by-nc-nd/4.0/
Appears in Collections: The Sharing Economy


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