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Using Audio-Logs for Analyzing the Development of a Common Operational Picture in Multi-agency Emergency Response

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dc.contributor.author Steen-Tveit, Kristine
dc.contributor.author Radianti, Jaziar
dc.contributor.author Munkvold , Bjørn Erik
dc.date.accessioned 2020-01-04T07:15:42Z
dc.date.available 2020-01-04T07:15:42Z
dc.date.issued 2020-01-07
dc.identifier.isbn 978-0-9981331-3-3
dc.identifier.uri http://hdl.handle.net/10125/63813
dc.description.abstract Multi-agency emergency response requires effective communication and collaboration for building and maintaining a common operational picture. Full-scale exercises are shown to be effective for learning, and for training the collaborative skills needed. This paper presents a methodology for analysis of real-time communication for building the common operational picture, using audio-logs. The analysis of the audio-logs provides insights for both practitioners and researchers in the emergency management domain concerning the dynamics of inter-agency collaboration and information exchanges when responding to emergencies. Coding and categorizing of audio-log-based information exchanges among multi-agency stakeholders were applied based on a full-scale emergency exercise on multiple terror actions. The results show that the methodology can contribute to analyze the development of a common operational picture, supplementing existing methods for evaluation of full-scale emergency exercises and real events.
dc.format.extent 10 pages
dc.language.iso eng
dc.relation.ispartof Proceedings of the 53rd Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.uri https://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subject Information and Communication Technologies for Crisis and Emergency Management
dc.subject audio- log analysis
dc.subject common operational picture
dc.subject elicitation methods
dc.subject emergency management exercises
dc.subject situational awareness
dc.title Using Audio-Logs for Analyzing the Development of a Common Operational Picture in Multi-agency Emergency Response
dc.type Conference Paper
dc.type.dcmi Text
dc.identifier.doi 10.24251/HICSS.2020.074
Appears in Collections: Information and Communication Technologies for Crisis and Emergency Management


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