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http://hdl.handle.net/10125/63813
Using Audio-Logs for Analyzing the Development of a Common Operational Picture in Multi-agency Emergency Response
Item Summary
Title: | Using Audio-Logs for Analyzing the Development of a Common Operational Picture in Multi-agency Emergency Response |
Authors: | Steen-Tveit, Kristine Radianti, Jaziar Munkvold , Bjørn Erik |
Keywords: | Information and Communication Technologies for Crisis and Emergency Management audio- log analysis common operational picture elicitation methods emergency management exercises show 1 moresituational awareness show less |
Date Issued: | 07 Jan 2020 |
Abstract: | Multi-agency emergency response requires effective communication and collaboration for building and maintaining a common operational picture. Full-scale exercises are shown to be effective for learning, and for training the collaborative skills needed. This paper presents a methodology for analysis of real-time communication for building the common operational picture, using audio-logs. The analysis of the audio-logs provides insights for both practitioners and researchers in the emergency management domain concerning the dynamics of inter-agency collaboration and information exchanges when responding to emergencies. Coding and categorizing of audio-log-based information exchanges among multi-agency stakeholders were applied based on a full-scale emergency exercise on multiple terror actions. The results show that the methodology can contribute to analyze the development of a common operational picture, supplementing existing methods for evaluation of full-scale emergency exercises and real events. |
Pages/Duration: | 10 pages |
URI: | http://hdl.handle.net/10125/63813 |
ISBN: | 978-0-9981331-3-3 |
DOI: | 10.24251/HICSS.2020.074 |
Rights: | Attribution-NonCommercial-NoDerivatives 4.0 International https://creativecommons.org/licenses/by-nc-nd/4.0/ |
Appears in Collections: |
Information and Communication Technologies for Crisis and Emergency Management |
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