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Towards Trust-Aware Human-Automation Interaction: An Overview of the Potential of Computational Trust Models

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Title:Towards Trust-Aware Human-Automation Interaction: An Overview of the Potential of Computational Trust Models
Authors:Hussein, Aya
Elsawah, Sondoss
Abbass, Hussein
Keywords:Design and Development of Collaboration Technologies
computational models
system modelling
trust
Date Issued:07 Jan 2020
Abstract:Several computational models have been proposed to quantify trust and its relationship to other system variables. However, these models are still under-utilised in human-machine interaction settings due to the gap between modellers’ intent to capture a phenomenon and the requirements for employing the models in a practical context. Our work amalgamates insights from the system modelling, trust, and human-autonomy teaming literature to address this gap. We explore the potential of computational trust models in the development of trust-aware systems by investigating three research questions: 1- At which stages of development can trust models be used by designers? 2- how can trust models contribute to trust-aware systems? 3- which factors should be incorporated within trust models to enhance models’ effectiveness and usability? We conclude with future research directions.
Pages/Duration:10 pages
URI:http://hdl.handle.net/10125/63786
ISBN:978-0-9981331-3-3
DOI:10.24251/HICSS.2020.047
Rights:Attribution-NonCommercial-NoDerivatives 4.0 International
https://creativecommons.org/licenses/by-nc-nd/4.0/
Appears in Collections: Design and Development of Collaboration Technologies


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