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Community Health Worker Certificate Program Evaluation.

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Title:Community Health Worker Certificate Program Evaluation.
Authors:Schlather, Charlie
Contributors:Public Health (department)
Date Issued:May 2018
Publisher:University of Hawaiʻi at Mānoa
Abstract:Racial and ethnic minorities in the United States and in Hawaiʻi experience
greater mortality and morbidity than non-minorities from many chronic conditions,
including heart disease, cancer, and diabetes (Centers for Disease Control and
Prevention, 2011; Centers for Disease Control Division for Heart Disease and Stroke
Prevention, 2015; Pobutsky, Bradbury, & Wong Tomiyasu, 2011). One approach to
combating health disparities involves the use of Community Health Workers (CHWs).
Valued for their strong connection to the communities they serve, CHWs effectively
bridge the gap between providers and patients of differing ethnic and cultural
backgrounds to improve access to and quality of health care, especially for underserved
minorities. To build CHW training capacity for the State of Hawaiʻi, the University of
Hawaiʻi Maui College (UHMC) developed the CHW Certificate Program (UHMC-CHW),
and a comprehensive evaluation was completed to determine its effectiveness in
providing core competency training for CHWs.
This disseration was comprised of three studies. Study 1 measured the
effectiveness of the UHMC-CHW courses to teach students the CHW core
competencies and improve student confidence in applying these competencies in the
field. Overall, students gained knowledge and confidence in CHW core competencies
and were satisfied with the courses in meeting their training needs.
Study 2 used qualitative methods to collect CHW employer perspectives on the
effectiveness of the UHMC-CHW in preparing new and incumbent CHWs for the
workforce in Hawaiʻi. Employers reported student participation in the program improved
self-confidence and performance in the field.
Study 3 administered a survey to measure the impact of the UHMC-CHW on the
careers of certificate completers. Graduates reported employment and wage gains,
improvements in the core CHW skills, satisfaction in the program, and a desire to
continue their education.
Taken together, findings confirm the program was successful in teaching
students the core CHW skills, building confidence in applying those skills, and ultimately
improving performance in the field. The program positively impacted the careers of
graduates. Results provide validation for the effectiveness of for the UHMC-CHW to
provide core competency training for Hawai‘i’s CHWs.
Description:Ph.D. Thesis. University of Hawaiʻi at Mānoa 2018.
Rights:All UHM dissertations and theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission from the copyright owner.
Appears in Collections: Ph.D - Public Health

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