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Can We Talk? Delivering Bad News in Hawai‘i: Support for Educational Instruction in Patient-Centered Communication.

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Title:Can We Talk? Delivering Bad News in Hawai‘i: Support for Educational Instruction in Patient-Centered Communication.
Authors:Morel, Rayna K.
Contributors:Professional Ed Practice (department)
Keywords:delivering bad news
patient-centered communication
Date Issued:Aug 2017
Publisher:University of Hawaiʻi at Mānoa
Abstract:Giving bad news is difficult and a daily part of a health care professional’s job. Yet most
do not have a clear strategy or specific educational training on how to deliver the
upsetting news. The purpose of this project was to learn how health care professionals
can improve their communication skills when delivering bad news about a person’s
health. This study aimed to learn from patients’ stories of a chronic disease diagnosis and
of the real-life experiences of health care professionals and nursing students. Centering
on informing health care providers and educators of the gap between what patients
experience and what professional caregivers and nursing students learn from their
educational training in Hawai`i, this research focused on a patient-centered concept that
emphasizes culturally responsive care in this specific health context. Semi-structured
interviews were conducted with those that had been diagnosed with a chronic disease and
qualitative questionnaires were distributed to health care professionals and nursing
students. This study supports health care professionals’ practice of communicating
empathy and learning about a patient's personal and cultural values to contribute towards
providing patient-centered care.
Description:Ed.D. Thesis. University of Hawaiʻi at Mānoa 2017.
Rights:All UHM dissertations and theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission from the copyright owner.
Appears in Collections: Ed.D. - Professional Practice

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