Please use this identifier to cite or link to this item: http://hdl.handle.net/10125/60085

Change Agents and Resilient Practices: The Power of Symbolic Capital in a Post-Merger Integration Context

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dc.contributor.author Vieru, Dragos
dc.contributor.author Rivard, Suzanne
dc.contributor.author H. Westergren, Ulrika
dc.contributor.author Bourdeau, Simon
dc.date.accessioned 2019-01-03T00:50:06Z
dc.date.available 2019-01-03T00:50:06Z
dc.date.issued 2019-01-08
dc.identifier.isbn 978-0-9981331-2-6
dc.identifier.uri http://hdl.handle.net/10125/60085
dc.description.abstract This study analyzes the interactions among mandated change agents within a post-merger integration context and examines the implications of their practices as they attempt to engage with others in a cross-boundary information system implementation project. We examine the case of the Metropolitan Healthcare Center, where three previously independent centers were merged into one, and follow the individuals who were appointed to ensure the integration of a new, mutual information system across the three center sites. We draw on a practice perspective and the notion of symbolic capital to shed light on post-merger practices and their outcomes. Our analysis suggests that one of the change agent’s practices of boundary consolidation through influence tactics were legitimized through discourses of authoritative knowledge and ‘group-making’. This facilitated the construction of symbolic boundaries between the merging parties, thus contributing to the resilience of pre-merger practices despite the planned intention to create change.
dc.format.extent 10 pages
dc.language.iso eng
dc.relation.ispartof Proceedings of the 52nd Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.uri https://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subject Social-Technical Issues in Organizational Information Technologies
dc.subject Organizational Systems and Technology
dc.subject Change agent
dc.subject Post-merger integration
dc.subject Practice perspective
dc.subject Symbolic capital
dc.title Change Agents and Resilient Practices: The Power of Symbolic Capital in a Post-Merger Integration Context
dc.type Conference Paper
dc.type.dcmi Text
dc.identifier.doi 10.24251/HICSS.2019.781
Appears in Collections: Social-Technical Issues in Organizational Information Technologies


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