Please use this identifier to cite or link to this item: http://hdl.handle.net/10125/60077

A Return on Our Experience of Using Services as a Unifying Concept for Business and IT Alignment in a University

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Title:A Return on Our Experience of Using Services as a Unifying Concept for Business and IT Alignment in a University
Authors:Tapandjieva, Gorica
Wegmann, Alain
Keywords:Practice-based IS Research
Organizational Systems and Technology
Businesss/IT alignment, services, service modeling, return on experience
Date Issued:08 Jan 2019
Abstract:We describe the use of the concept of service for aligning the business activities of an organization and its IT resources. This work is set in the context of a longitudinal action-research project between our research unit and our university's IT department. We use one concrete and real example to illustrate the many projects we worked on. The research outcomes of this collaboration are two business/IT alignment and architecture recommendations that are relevant for practitioners.
Pages/Duration:10 pages
URI:http://hdl.handle.net/10125/60077
ISBN:978-0-9981331-2-6
DOI:10.24251/HICSS.2019.772
Rights:Attribution-NonCommercial-NoDerivatives 4.0 International
https://creativecommons.org/licenses/by-nc-nd/4.0/
Appears in Collections: Practice-based IS Research


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