Please use this identifier to cite or link to this item: http://hdl.handle.net/10125/60033

When Function Meets Emotion, Change Can Happen: Societal Value Propositions and Disruptive Potential in FinTechs

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Title:When Function Meets Emotion, Change Can Happen: Societal Value Propositions and Disruptive Potential in FinTechs
Authors:Lehner, Othmar
Simlinger, Romina
Keywords:Digital Innovation
Organizational Systems and Technology
FinTechs, Disruptive Innovation, Model Building, Social Change, Value Propositions,
Date Issued:08 Jan 2019
Abstract:Despite significant interest in value propositions as central drivers in digital service innovation, the literature so far provides limited insights from a societal perspective to better understand the formation of a disruptive potential based on proposed values. Accordingly, research on FinTechs as exemplary providers of digital service innovations has mainly addressed functional aspects of value propositions so far. This paper thus sets out to gain insights into the interplay and overall role of value propositions as potential antecedents and change catalysts in the formation of the often-promised disruptive potential of FinTechs. In an inductive theory-building approach the authors first examine how societal value propositions transcend individual functional and emotional ones and conclude with a conceptual model of the how the former can build up the disruptive potential of FinTechs.
Pages/Duration:10 pages
URI:http://hdl.handle.net/10125/60033
ISBN:978-0-9981331-2-6
DOI:10.24251/HICSS.2019.721
Rights:Attribution-NonCommercial-NoDerivatives 4.0 International
https://creativecommons.org/licenses/by-nc-nd/4.0/
Appears in Collections: Digital Innovation


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