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Analytics Use Cases for Mass Customization – A Process-based Approach for Systematic Discovery

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dc.contributor.author Wache, Hendrik
dc.contributor.author Dinter, Barbara
dc.contributor.author Kollwitz, Christoph
dc.date.accessioned 2019-01-03T00:43:07Z
dc.date.available 2019-01-03T00:43:07Z
dc.date.issued 2019-01-08
dc.identifier.isbn 978-0-9981331-2-6
dc.identifier.uri http://hdl.handle.net/10125/60022
dc.description.abstract Nowadays, mass customization (MC) is shaped by the application of digital technologies like computer-aided design, computer aided manufacturing, and distribution planning. Within a MC process, various data is created, which can be used to gain knowledge about past and future business activities by means of modern data analytics methods. The paper at hand applies design science research and presents a process-based approach for identifying potential analytics use cases for MC. For this purpose, a generic MC process is derived from previous literature and a systematic analysis is carried out using the work systems method. The resulting artifact offers a differentiated view on customers, products, activities, participants, technologies, and information as well as on the information flows within the MC process. It enables manufacturers to identify valuable opportunities for analytics and to optimize current MC processes. Furthermore, it can be used to develop a systematic process for the discovery and evaluation of analytics use cases and novel business models in the future.
dc.format.extent 10 pages
dc.language.iso eng
dc.relation.ispartof Proceedings of the 52nd Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.uri https://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subject Business Intelligence, Business Analytics and Big Data: Innovation, Deployment and Management
dc.subject Organizational Systems and Technology
dc.subject Analytics Use Cases, Business Analytics, Mass Customization, Work System Method
dc.title Analytics Use Cases for Mass Customization – A Process-based Approach for Systematic Discovery
dc.type Conference Paper
dc.type.dcmi Text
dc.identifier.doi 10.24251/HICSS.2019.708
Appears in Collections: Business Intelligence, Business Analytics and Big Data: Innovation, Deployment and Management


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