Vicarious Learning in a Digital Environment: A Case Study at a Big Four

Date
2019-01-08
Authors
Benabid, Myriam
Abdalla Mikhaeil, Christine
Contributor
Advisor
Department
Instructor
Depositor
Speaker
Researcher
Consultant
Interviewer
Annotator
Journal Title
Journal ISSN
Volume Title
Publisher
Volume
Number/Issue
Starting Page
Ending Page
Alternative Title
Abstract
In the United States, $162 billion was spent on corporate development in 2012. Yet, some studies unveil a “The Great Training Robbery”, showing that no more than 10% of training expenses are effective. This research examines the misalignment between the investment in formal training settings and the actual learning behaviors which rely mostly on informal learning and digital tools (i.e. symbolic environment), empowered by an increasingly interconnected world. This research aims at understanding the emerging behaviors of learning in context among auditors and consultants from a French affiliate of a Big Four company. Based on Bandura’s work on learning in an ultra-connected universe, we identify and develop four informal vicarious learning behaviors based on symbolic media. Our work has implications for Human Resources’ value proposition which shifts away from offering content-based training to developing learning capacity.
Description
Keywords
Reports from the Field: Knowledge and Learning Applications in Practice, Knowledge Innovation and Entrepreneurial Systems, Behaviors, Digital, Interconnected world, Learning, Vicarious learning
Citation
Extent
10 pages
Format
Geographic Location
Time Period
Related To
Proceedings of the 52nd Hawaii International Conference on System Sciences
Table of Contents
Rights
Attribution-NonCommercial-NoDerivatives 4.0 International
Rights Holder
Local Contexts
Email libraryada-l@lists.hawaii.edu if you need this content in ADA-compliant format.