Analyzing the Effects of Role Configuration in Logistics Processes using Multiagent-Based Simulation: An Interdisciplinary Approach

Date
2019-01-08
Authors
Timm, Ingo
Reuter, Lukas
Berndt, Jan Ole
Ulfert, Anna-Sophie
Ellwart, Thomas
Antoni, Conny
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Current trends like the digital transformation and Industry 4.0 are challenging logistics management: flexible process development and optimization has been a primary concern in research in the last two decades. However, flexibility is limited by its underlying distribution of action and task knowledge. Thus, our objective is to develop an approach to optimize performance of logistics processes by dynamic (re-) configuration of knowledge in teams. One of the key assumptions for that approach is, that the distribution of knowledge has impact on team‘s performance. Consequently, we propose a formal specification for representing active resources (humans or smart machines) and distribution of action knowledge in multiagent-based simulation. In the second part of this paper, we analyze process quality in a psychologically validated laboratory case study. Our simulation results support our assumption, i.e., the results show that there is significant influence of knowledge distribution on process quality.
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Intentional Forgetting in Organizations and Information Systems, Knowledge Innovation and Entrepreneurial Systems, Intentional Forgetting, Agent-Based Simulation, Intelligent Agents
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10 pages
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Proceedings of the 52nd Hawaii International Conference on System Sciences
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Attribution-NonCommercial-NoDerivatives 4.0 International
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