Design Guidelines for Creating a Convincing User Experience with Virtual In-vehicle Assistants

Date
2019-01-08
Authors
Strohmann, Timo
Höper, Laura
Robra-Bissantz, Susanne
Contributor
Advisor
Department
Instructor
Depositor
Speaker
Researcher
Consultant
Interviewer
Annotator
Journal Title
Journal ISSN
Volume Title
Publisher
Volume
Number/Issue
Starting Page
Ending Page
Alternative Title
Abstract
This research provides guidelines for the representational and interaction design of virtual in-vehicle assistants. The guidelines offer a clearly structured overview about what designers have to consider while creating in-vehicle virtual assistants with a convincing user experience. The design guidelines are developed using the design science research paradigm. Based on assistant requirements for a great user experience derived from the previous research literature and the results of five expert interviews, concrete guidelines for the design of in-vehicle virtual assistants are developed. For evaluation, the guidelines are presented to another expert and then refined based on her feedback.
Description
Keywords
Human-Computer Interaction in the Digital Economy, Internet and the Digital Economy, Artificial Intelligence, Car, Design Guidelines, User Experience, Virtual Assistants
Citation
Extent
10 pages
Format
Geographic Location
Time Period
Related To
Proceedings of the 52nd Hawaii International Conference on System Sciences
Table of Contents
Rights
Attribution-NonCommercial-NoDerivatives 4.0 International
Rights Holder
Local Contexts
Email libraryada-l@lists.hawaii.edu if you need this content in ADA-compliant format.