Please use this identifier to cite or link to this item: http://hdl.handle.net/10125/59825

What Doctors Wish They Knew: Treatment Compliance in an Online Health Community for Chronic Patients

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Title:What Doctors Wish They Knew: Treatment Compliance in an Online Health Community for Chronic Patients
Authors:Zifla, Ermira
Wattal, Sunil
Keywords:ICT-enabled Self-management of Chronic Diseases and Conditions
Information Technology in Healthcare
chronic diseases, healthcare, online communities, user-generated content
Date Issued:08 Jan 2019
Abstract:Treatment compliance for patients with chronic health problems is important for the management of their illness due to the long-term nature of their conditions. In this study, we examine how evaluations of different types of treatments provided by members of an online health community are associated with treatment evaluations and compliance. We use self-reported data on evaluation and compliance of over 270 different treatments from over 20,000 patients in a prominent online health community. We find that other community members’ treatment evaluation valence is positively associated with patient treatment evaluation and treatment compliance. Similarly, other community members’ treatment compliance is positively associated with patient treatment compliance. We also find these relations are moderated by community size and ratings variance. We discuss the theoretical implications of these results for the online health communities’ literature, as well as the practical implications for patients, healthcare providers, and policy makers.
Pages/Duration:9 pages
URI:http://hdl.handle.net/10125/59825
ISBN:978-0-9981331-2-6
DOI:10.24251/HICSS.2019.471
Rights:Attribution-NonCommercial-NoDerivatives 4.0 International
https://creativecommons.org/licenses/by-nc-nd/4.0/
Appears in Collections: ICT-enabled Self-management of Chronic Diseases and Conditions


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