Developing Open Innovation: Exploring Social Innovation Design in Hong Kong

Abstract

The open innovation model, which allows idea exchange between organizations and the public, is adopted to facilitate social innovation. This study examines the motivational factors and incentives design of open innovation from both the participants and organizations perspectives in the context of Hong Kong. Building upon the existing literature, we investigate how monetary rewards, task meaningfulness, social interaction, and reputation influence the effort invested in and quality of open innovation contributions. We collected survey data on participants’ motivation, background and individual characteristics, and their effort and contributions toward open innovation in Hong Kong (N=155). We then built three incentive design models for open innovation development in Hong Kong based on 3 investigated cases to illustrate them. Our findings generate applications for policymakers and implementers who are interested in designing effective open innovation that facilitates social innovation in cities that are going through transitions like Hong Kong.