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http://hdl.handle.net/10125/59675
Social Media in the Workplace: Influence on Employee Agility and Innovative Behavior
Item Summary
Title: | Social Media in the Workplace: Influence on Employee Agility and Innovative Behavior |
Authors: | Bala, Hillol Massey, Anne Seol, Seyoung |
Keywords: | Digital and Social Media in Enterprise Digital and Social Media industry study employee agility enterprise social media show 2 morejob outcomes innovative behavior show less |
Date Issued: | 08 Jan 2019 |
Abstract: | Despite the increasing adoption of enterprise social media (ESM), little research has examined the link between ESM use and job outcomes. We examine this link, highlighting the role of agility at an individual level. We adopt two measures of use – deep structure use (view, create, and respond) and cognitive absorption use. We develop and operationalize work agility and communication agility as primary benefits of ESM use, which are hypothesized to affect employees' innovative behavior outcomes. Using two waves of surveys from a Fortune 500 company, we found that create and respond were significant for work agility, while create and view were significant for communication agility. Cognitive absorption use influences both work and communication agility. Counter-intuitively, we found a negative effect of communication agility on innovative behavior, while work agility was positive as expected. This research sheds light on the underlying influence mechanism of ESM use from the dual perspective of system use. |
Pages/Duration: | 10 pages |
URI: | http://hdl.handle.net/10125/59675 |
ISBN: | 978-0-9981331-2-6 |
DOI: | 10.24251/HICSS.2019.286 |
Rights: | Attribution-NonCommercial-NoDerivatives 4.0 International https://creativecommons.org/licenses/by-nc-nd/4.0/ |
Appears in Collections: |
Digital and Social Media in Enterprise |
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