Please use this identifier to cite or link to this item: http://hdl.handle.net/10125/59604

Unpacking People's Understandings of Bluetooth Beacon Systems - A Location-Based IoT Technology

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Title:Unpacking People's Understandings of Bluetooth Beacon Systems - A Location-Based IoT Technology
Authors:Yao, Yaxing
Huang, Yun
Wang, Yang
Keywords:Internet of Things: Providing Services Using Smart Devices, Wearables, and Quantified Self
Decision Analytics, Mobile Services, and Service Science
Bluetooth Low Energy Beacon, privacy, understanding
Date Issued:08 Jan 2019
Abstract:Bluetooth beacon technology is an emerging location-based Internet of Things (IoT) technology, designed to transform proximity-based services in various domains such as retail. Beacons are part of the IoT infrastructure, but people rarely interact with them directly and yet they could still pose privacy risks to users. However, little is known about people's understandings of how beacon-based systems work. This is an important question since it can influence people's perceptions, adoption, and usage of this emerging technology. Drawing from 22 semi-structured interviews, we studied people's understandings of how beacon-based systems work and identified several factors that shaped their understandings or misunderstandings, such as how information flows among the components and who owns the beacons. These understandings and misunderstandings can potentially pose significant privacy risks to beacon users.
Pages/Duration:10 pages
URI:http://hdl.handle.net/10125/59604
ISBN:978-0-9981331-2-6
DOI:10.24251/HICSS.2019.198
Rights:Attribution-NonCommercial-NoDerivatives 4.0 International
https://creativecommons.org/licenses/by-nc-nd/4.0/
Appears in Collections: Internet of Things: Providing Services Using Smart Devices, Wearables, and Quantified Self


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