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http://hdl.handle.net/10125/59583
Digital Platform Establishment: Navigating Competing Concerns in Emerging Ecosystems
Item Summary
Title: | Digital Platform Establishment: Navigating Competing Concerns in Emerging Ecosystems |
Authors: | Ofe, Hosea Sandberg, Johan |
Keywords: | Digital Services and The Digitalization of Services Decision Analytics, Mobile Services, and Service Science digital platforms, ecosystem establishment, platform dynamics, tensions, configuration |
Date Issued: | 08 Jan 2019 |
Abstract: | Digital Platforms impose organizing logics on ecosystems. Dependent on their configuration, they enable certain practices, relationships, and value distribution among actors while preventing alternatives. Incumbent platforms often have a strong power to implement contested configurations since they control access to attractive user groups/markets. However, emerging platforms have a small degree of bargaining power in relation to key actors since they have not yet achieved such a position. Although numerous studies detail governance strategies for incumbent platform ecosystems, research on how platform providers navigate competing concerns in emerging platform ecosystems remain rare. We report on a study of the establishment and continuous dynamics of a digital platform used for service innovation. We inductively identify a pattern of the dynamics in this navigation process, locate four salient tensions driving these dynamics, and provide insights on how the platform provider navigated them. |
Pages/Duration: | 10 pages |
URI: | http://hdl.handle.net/10125/59583 |
ISBN: | 978-0-9981331-2-6 |
DOI: | 10.24251/HICSS.2019.173 |
Rights: | Attribution-NonCommercial-NoDerivatives 4.0 International https://creativecommons.org/licenses/by-nc-nd/4.0/ |
Appears in Collections: |
Digital Services and The Digitalization of Services |
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