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Analysis of Discomfort Factors in Smartphone Use

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Title:Analysis of Discomfort Factors in Smartphone Use
Authors:Otsuka, Ami
Fujihara, Yasuhiro
Murayama, Yuko
Aoyagi, Tatsuya
Keywords:Emerging Issues in Distributed Group Decision-Making: Opportunities and Challenges
Collaboration Systems and Technologies
Smartphone, Discomfort, Awareness, Factor Analysis, Questionnaire Survey
Date Issued:08 Jan 2019
Abstract:We are facing security threats over the Internet that users are not aware of, such as malware infection as well as unauthorized access. We look into user interfaces which cause discomfort so that users can be more aware of security risks. Despite of our efforts on security protections, risk to encounter dangers is increasing by use of smartphones. This paper reports our research progress on discomfort factors with use of smartphones; we conducted a questionnaire survey and found factors that are supposed to cause discomfort when using smartphones obtained from the results of exploratory factor analysis. Through exploratory factor analysis, we came up with five factors that contribute to the discomfort feeling. In addition, we describe the verification results of the difference for each factor according to smartphone OSs (iOS/Android) and the smartphone usage period.
Pages/Duration:6 pages
URI:http://hdl.handle.net/10125/59501
ISBN:978-0-9981331-2-6
DOI:10.24251/HICSS.2019.075
Rights:Attribution-NonCommercial-NoDerivatives 4.0 International
https://creativecommons.org/licenses/by-nc-nd/4.0/
Appears in Collections: Emerging Issues in Distributed Group Decision-Making: Opportunities and Challenges


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