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Towards a Technique for Modeling New Forms of Collaborative Work Practices – The Facilitation Process Model 2.0

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Title:Towards a Technique for Modeling New Forms of Collaborative Work Practices – The Facilitation Process Model 2.0
Authors:Winkler, Rainer
Briggs, Robert O.
de Vreede, Gert-Jan
Leimeister, Jan Marco
Oeste-Reiß, Sarah
show 1 moreSöllner, Matthias
show less
Keywords:Collaboration with Automation: Machines as Teammates
Collaboration Systems and Technologies
collaboration engineering, collaborative work practices, design science research, facilitation process model, human-machine collaboration
Date Issued:08 Jan 2019
Abstract:Collaboration Engineering (CE) is an approach for the design and deployment of repeatable collaborative work practices that can be executed by practitioners themselves without the ongoing support of external collaboration professionals. A key design activity in CE concerns modeling current and future collaborative work practices. CE researchers and practitioners have used the Facilitation Process Model (FPM) technique. However, this modeling technique suffers from a number of shortcomings to model contemporary collaborative work practices. We use a design science approach to identify the main challenges with the original FPM technique, derive requirements and design a revised modeling technique that is based on the current technique enriched by BPMN 2.0 elements. This paper contributes to the CE literature by offering a revised FPM technique that assists CE-designers to capture new forms of collaborative work practices.
Pages/Duration:10 pages
Rights:Attribution-NonCommercial-NoDerivatives 4.0 International
Appears in Collections: Collaboration with Automation: Machines as Teammates

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