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Perceived Intelligence and Perceived Anthropomorphism of Personal Intelligent Agents: Scale Development and Validation

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dc.contributor.author Moussawi, Sara
dc.contributor.author Koufaris, Marios
dc.date.accessioned 2019-01-02T23:37:49Z
dc.date.available 2019-01-02T23:37:49Z
dc.date.issued 2019-01-08
dc.identifier.isbn 978-0-9981331-2-6
dc.identifier.uri http://hdl.handle.net/10125/59452
dc.description.abstract Personal intelligent agents are systems that are autonomous, aware of their environment, continuously learning and adapting to change, able to interact using natural language and capable of completing tasks within a favorable timeframe in a proactive manner. Examples include Siri and Alexa. Several unique characteristics distinguish these agents from other traditional information systems. Of particular interest in this work are characteristics of intelligence and anthropomorphism. This paper describes the process of developing two new measures with satisfactory psychometric properties that can be adapted by researchers to assess the users’ perceptions of intelligence and anthropomorphism of PIAs. The measures are validated using data collected from 232 experienced PIA users.
dc.format.extent 10 pages
dc.language.iso eng
dc.relation.ispartof Proceedings of the 52nd Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.uri https://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subject AI and Cognitive Assistants in Collaboration
dc.subject Collaboration Systems and Technologies
dc.subject Personal Intelligent Agents, Perceived Intelligence, Perceived Anthropomorphism, Scale Development, Scale Validation
dc.title Perceived Intelligence and Perceived Anthropomorphism of Personal Intelligent Agents: Scale Development and Validation
dc.type Conference Paper
dc.type.dcmi Text
dc.identifier.doi 10.24251/HICSS.2019.015
Appears in Collections: AI and Cognitive Assistants in Collaboration


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