Please use this identifier to cite or link to this item: http://hdl.handle.net/10125/59309

Shadow IT Use, Outcome Effects, and Subjective Performance Evaluation

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Title:Shadow IT Use, Outcome Effects, and Subjective Performance Evaluation
Authors:Allen, Drew
Burton, Greg
Smith, Steven
Wood, David
Keywords:Shadow IT
Performance evaluation
Subjective performance evaluation
Date Issued:30 Aug 2018
Abstract:Abstract: The use of shadow IT (information technology systems not sanctioned or monitored by a company’s IT department) may be seen as either a form of organizational misbehavior or proactive and creative problem-solving. We examine whether these differing possible perceptions have implications for the subjective evaluation of subordinate performance. In our experiment, participants choose whether to award a bonus to an employee when different IT systems are used (normal vs. shadow IT) across different outcome levels (high vs. low outcomes). We find that employees using shadow IT are less likely to receive the bonus in both high and low outcome conditions relative to employees using the normal IT system. Our results suggest that shadow IT usage is more likely to be viewed as organizational misbehavior and to cast a negative light on employee performance.
URI:http://hdl.handle.net/10125/59309
Appears in Collections: 20 Accounting Information Systems


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