Please use this identifier to cite or link to this item:

Shadow IT Use, Outcome Effects, and Subjective Performance Evaluation

File Size Format  
HARC 2019 paper 121.pdf 141.22 kB Adobe PDF View/Open

Item Summary

Title:Shadow IT Use, Outcome Effects, and Subjective Performance Evaluation
Authors:Allen, Drew
Burton, Greg
Smith, Steven
Wood, David
Keywords:Shadow IT
Performance evaluation
Subjective performance evaluation
Date Issued:30 Aug 2018
Abstract:Abstract: The use of shadow IT (information technology systems not sanctioned or monitored by a company’s IT department) may be seen as either a form of organizational misbehavior or proactive and creative problem-solving. We examine whether these differing possible perceptions have implications for the subjective evaluation of subordinate performance. In our experiment, participants choose whether to award a bonus to an employee when different IT systems are used (normal vs. shadow IT) across different outcome levels (high vs. low outcomes). We find that employees using shadow IT are less likely to receive the bonus in both high and low outcome conditions relative to employees using the normal IT system. Our results suggest that shadow IT usage is more likely to be viewed as organizational misbehavior and to cast a negative light on employee performance.
Appears in Collections: 20 Accounting Information Systems

Please email if you need this content in ADA-compliant format.

Items in ScholarSpace are protected by copyright, with all rights reserved, unless otherwise indicated.