Organizational Learning

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    Transforming temporary organizations to permanence: Examining the role of information systems
    ( 2018-01-03) Gupta, Gaurav ; Bose, Indranil
    Temporary organizations might not remain such in perpetuity. They may transform into permanent form over time. Information systems are pivotal to such transformation. In this study, we examine such transformation using an exploratory case study of a firm operating in the domain of disaster management. We examine the changing role of information systems in driving such transformation. In this regard, we propose a dynamic framework for examining these dynamics across different phases of this transformation. This study concludes that information systems hold significant influence on communication, coordination, and control of various teams in such temporary organizations. When implemented appropriately, it reflects variedly at different stages of such organizational transformation. This study helps develop a vocabulary for future research on the theme of transformation for such organizations.
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    "Do I Want to Have Losers In My Team?" - A Quantitative Study of Learning from IT Project Failure
    ( 2018-01-03) Pflügler, Christoph ; Malzer, Thorsten ; Jäschke, Tamara ; Wiesche, Manuel ; Krcmar, Helmut
    This paper is motivated by a lack of research on the learning from failed IT projects of IT professionals. It remains unclear whether they learn from failed projects and conduct more successful projects in the future. We investigate this research gap with a large quantitative dataset from a German IT service provider. We find that IT professionals learn from failed projects and can leverage this knowledge in the future. Therefore, they should not be seen as "losers", but as a valuable human resource. Our research contributes to the limited research of learning from failure in IT literature. We show that results that have been obtained in other domains are transferable to the IT domain. Our research is limited by the circumstance, that our dataset comes from only one IT company. This is the first paper that analyzes learning from failure of IT professionals and their performance in future projects.
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    ERP Knowledge: Enhancing Program Growth for Workforce Impact
    ( 2018-01-03) Freeze, Ronald ; Bristow, Susan
    Enterprise Resource Planning (ERP) systems foundationally enable organizations to perform day-to-day operations in an integrated, efficient, and compliant manner. More and more organizations are implementing or have implemented ERP systems. ERP systems are robust, but do come with complexity and a significant learning curve for the entire organization. The need for new workforce talent that understands and knows how to use an ERP system is prevalent. To aid in developing the workforce talent, a southern university has developed an in-depth ERP program. To measure the knowledge of the upcoming workforce, this study initiates a longitudinal analysis that focuses on the ERP program’s knowledge map development. Business knowledge and business knowledge gaps of ERP concepts are the goal of the study with the intent to improve the pace of the knowledge map development. The initial study findings showed that the knowledge map is refined with course/program progression.
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    Influence of Data Analysis, Entrepreneurial and Business Skills on Information Technology Firms: A Dynamic Capabilities Approach
    ( 2018-01-03) Giannakos, Michail ; Mikalef, Patrick ; Pappas, Ilias
    In the contemporary business environment, the innovation and quality of the Information Technology (IT) industry’s products and services depend to a great extent on the knowledge, ability and talent applied by IT professionals. IT professionals’ skills and capacities to integrate, build, and reconfigure resources in the continuously evolving business environments is critical. In particular, inefficiencies usually come from the lack of skills or IT professionals’ inability to apply them in a way that allows a firm to adapt and evolve concurrently with business demands. With these challenges in mind, this paper presents a study conducted with 72 IT professionals to test the importance that data analytics, entrepreneurial, and business skills have in enhancing employees’ dynamic capabilities and ultimately their perceived work performance. This study confirms that there is an important association between the three types of skills and employees’ ability to effectuate action that helps a firm evolve. By fostering such a capacity which is critical in modern day firms, their perception about their work performance is ultimately affected.
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