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Job Seekers' Acceptance of Job Recommender Systems: Results of an Empirical Study

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Title:Job Seekers' Acceptance of Job Recommender Systems: Results of an Empirical Study
Authors:Laumer, Sven
Gubler, Fabian
Maier, Christian
Weitzel, Tim
Keywords:The Diffusions, Impacts, Adoption and Usage of ICTs upon Society
Experience, Gender, Job recommender systems, Technology acceptance, Trust
Date Issued:03 Jan 2018
Abstract:Based on UTAUT2 and the importance of trust to explain user behavior in relation to recommender systems, we focus on job recommender systems by developing and validating a job recommender system acceptance model. The results of our empirical, survey-based study with 440 job seekers indicate that beside performance expectancy and habit, trust is among the three most important determinants and it is especially relevant for women, passive job seekers and those without experience in using job recommender systems. The paper extends general trust and recommender system research by revealing three moderators for the trust and intention relationship. It contextualizes the UTAUT2 by incorporating trust as an antecedent of a consumer’s intention to use and by revealing three moderating effects for this relationship. Hence, it is the basis for further studies investigating the acceptance of job recommender system, which has rather been neglected by prior research.
Pages/Duration:10 pages
URI:http://hdl.handle.net/10125/50379
ISBN:978-0-9981331-1-9
DOI:10.24251/HICSS.2018.491
Rights:Attribution-NonCommercial-NoDerivatives 4.0 International
https://creativecommons.org/licenses/by-nc-nd/4.0/
Appears in Collections: The Diffusions, Impacts, Adoption and Usage of ICTs upon Society


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