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Open Co-creation Coming of Age: the Case of an Open Services Experiment

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dc.contributor.author Danneels, Lieselot
dc.contributor.author Viaene, Stijn
dc.date.accessioned 2017-12-28T01:01:15Z
dc.date.available 2017-12-28T01:01:15Z
dc.date.issued 2018-01-03
dc.identifier.isbn 978-0-9981331-1-9
dc.identifier.uri http://hdl.handle.net/10125/50188
dc.description.abstract Co-creation has mostly been studied in the context of a single firm and in dyadic relationships, but much less in environments with multiple parties. In this article, we focus on open IT-based co-creation - a phenomenon at the intersection of co-creation, open innovation, and platform literature - and the organizational capabilities required to get the most out of it. We do this by investigating the revelatory case of a public employment service that opened internal IT services through co-creation with external organizations. Based on an embedded case study, we aim to explore the capabilities that help public services and their partners to be successful at open IT-based co-creation. In this research in progress, we focus primarily on the research design and already share some preliminary results.
dc.format.extent 10 pages
dc.language.iso eng
dc.relation.ispartof Proceedings of the 51st Hawaii International Conference on System Sciences
dc.rights Attribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.uri https://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subject Government Transformation and Digitalization: Governance, Organization, and Management
dc.subject Co-creation, Open innovation, Open service, Technological platform
dc.title Open Co-creation Coming of Age: the Case of an Open Services Experiment
dc.type Conference Paper
dc.type.dcmi Text
dc.identifier.doi 10.24251/HICSS.2018.300
Appears in Collections: Government Transformation and Digitalization: Governance, Organization, and Management


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